Frequently Asked Questions

How do I get my files?

Upon purchase you will be directed to a page with personalized download links. An email with these same download links will also be sent to the email address entered during checkout.

 

Do my links expire?

Yes. Download links are valid for 72 hours after purchase. Can’t download files in time? Just get in touch.

 

Do Collected Transients’ libraries have metadata?

Yes. Sound effects libraries from Collected Transients have metatdata. Files are embedded with Broadcast Wave and Soundminer metadata. .CSV, .TSV, and Excel files with all metadata are also included with purchase. (MaK is the exception. It’s files are built for sampler based playback, not a sound library)

 

I have a bunch of links for the library I purchased. What gives?

All purchases from Collected Transients include the library at the sample rate it was recorded at, as well as lower sample rates. Some people love having 192kHz/24bit files… some don’t see the need. You’re free to download whatever version(s) of the library you’d like.

Some of the larger libraries may also split into multiple .rar files to help keep downloads smooth. Simply download each part for your desired sample rate(s) and open the first .rar to extract.

 

How do I open these .rar files?

Collected Transients libraries are packaged in .rar files to keep download size to a minimum. Many pieces of software can extract .rar files. For Windows, try WinRAR. For Mac, try UnRarX. For more information on working with .rar files, click here.

 

How/where can I use Collected Transients sound effects?

Feel free to use Collected Transients sound effects in just about any media project you have: Film, Commercial, Game, Live Performance, etc. All libraries are royalty free. Just don’t re-distribute any libraries or files. For a more detailed description, check out the EULA.

 

Can I use my purchase on multiple machines?

Sure! But if multiple people are going to be using the library, please purchase a multi-user license at a discounted rate.

 

Have any free stuff?

Yup. You can download a free version the popular MaK – Mouse & Keyboard Kontakt instrument here. Sign up for the mailing list at the bottom of the site for updates/coupons/freebies. I hate spam as much as you… only one email per new library!

 

Is my information safe?

Yes. Collected Transients stores no customer payment information. All transactions are passed directly to PayPal or Stripe’s secure servers. Your connection with the Collected Transients website is also fully encrypted with a SHA-256 SSL certificate.

 

I have another question

No problem! Get in touch with this contact form!